Effective Date: March 30th, 2018
Collection and use of personal information and other information
Examples of optional information that you may provide include:
- Your contact information (e.g., name, title, affiliation, email address, phone number, physical address);
- Communications between you and us or other users or third parties on the Service (e.g., account, technical, and security notices, changes/updates to features of the Service, messages) or related to the Services; and
- Device and software information (e.g., the type of mobile device and associated hardware and software information, the browser used to access our web service).
You may make donations or pay fees (e.g., registration fees) on our website using a credit or debit card. We use third-party payment card processing companies engaged by us to process payments, including payments made via our website. These third parties have committed to us to process your payment card information in a secure, PCI compliant manner. Your credit card information is processed and retained by these third parties and will not be passed on to us. We do not store your payment card information in any way.
Use of your information
As a general rule we use your information, including personal information, to provide the Service. However, during the process of developing and troubleshooting the Service, it may be necessary to look at pieces of your information to improve the Service or resolve a problem or dispute. Also, when you write us to request support, our customer support representatives may look at your information in order to assist you. We may also access and use your information to compare information for accuracy and verify it with third parties or to comply with applicable law or legal process.
We do not have access to your credit card information. We do not store credit card details in our databases or systems. We store your information that we collect on servers located in, and process your personal information in, the United States.
Monitoring user activity
We may monitor user activity on the Service and our systems. For example, we may monitor user activity in order to ensure the Service is operating correctly. We may also use this information to support you when you write us about an issue you are trying to resolve so we can see the history behind your information and to develop and improve the Service.
Managing Your Information
by making changes to your “Profile.” If you are unclear about how to do this or have concerns, contact us at email@example.com.
We may communicate with you at various times, with administrative emails or phone calls, about transactions, product, and service announcements, customer service responses and promotional emails like special offers, newsletters and updates. You can choose to stop receiving promotional emails at any time simply by changing your preferences, unsubscribing through the applicable feature of the Service, or using an email’s unsubscribe function. You may not opt out of receiving administrative messages or customer service responses. If you have agreed to receive marketing communications through interactions with our partners, you must change your communication preferences with them directly.
If you choose to invite others to use the Service, we ask you for your friend’s email and possibly their name. We and our service providers may store this information for the purpose of sending introductory emails. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
How We Share Your Information
We will not sell, rent, or lease your personal information to others except as described in this
- We will not sell your personal information, but we may disclosure your contact information to our partners, affiliates, and service providers.
- We may disclose your personal information to help you make payments on the Service, including to third-party payment card processing companies.
- We employ various third parties to run the Service (e.g., hosting service). These third parties operate components of the Service’s infrastructure and may have access to your personal information and information about how you use the Service (e.g., access statistics). These third parties will not be permitted to sell your personal information.
- We also access non-personal information from third parties to improve the Service. For example, we access information about your location, determined from your IP address or mobile device location information, to personalize your experience.
- We may also use third-party analytics providers to evaluate how the Service is used and accessed, including by you. We may also access information from third parties that provide further analytical data about you. We use analytics information to improve the effectiveness of the Service, make the Service easier to use, and provide you with a better experience on the Service.
- If we are involved in a business transfer (merger, acquisition, combination or sale of any or all of our assets), you hereby agree your information may be transferred, but we will require the surviving or successor company to initially abide by this policy with respect to your personal information and you will receive prior notice if your personal information will be used contrary to this policy following the transaction.
- If we are required by law or legal process, we may provide your information to law enforcement or a third party.
The Service is not intended for and is not directed toward children. We do not provide the Service to anyone under the age of 18. Furthermore, we do not target our products and services to children under 18 nor will we ever knowingly communicate with anyone under 18. If you believe we might have any information from or about a child, please contact us at email@example.com.
Security and Retention
The security of your information is important to us. We store our own information in the Service and feel that the service is safe to use for any person age 18 and over.
The Service uses SSL/TLS to secure transmission of data between our servers and your device on certain pages (e.g., donation and payment pages). Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are encryption technologies that provides secure communications over the Internet. They do this by verifying that the server to which you are connected is actually the one it claims to be. They also encrypt all transactions between the parties communicating. Encryption is the scrambling of information as it is transmitted over the Internet to protect your confidentiality. Payment card information passing between your computer and Service is encrypted. This means that while your payment card information is in transit it is scrambled so that it can only be reassembled in its original format by us and the service providers we leverage to run the Service. We do not use SSL for other pages on the Service (e.g., some pages collecting personal information).
No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee the absolute security of your information. If you have any questions or concerns about security, contact us at firstname.lastname@example.org.
We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our terms of service and take other actions permitted by law.
Third Party Sites
The Service may integrate with or contain links to other websites, apps, and services. Those third party websites, apps, and services have their own privacy policies and terms of conditions that we do not control. We encourage you to review these third-party terms and contact the third party with any questions you may have. We are not responsible for the privacy practices or other actions of these third parties.
Notice to California Residents
If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. To make such a request, please contact us at email@example.com.